Legal
Community Guidelines
Your Comments exists so creators get kind, useful comments. These guidelines (also our acceptable use policy) apply to everything on the Service: comments, names, handles, video titles, questions and reports. They form part of our Terms of Use.
1. What we love to see
- Honest, respectful feedback, even when you disagree.
- Ideas for future videos, and questions that help the creator.
- Encouragement for creators and other commenters.
2. Not allowed
- Abuse and insults in any language or spelling, including Hindi, English and Hinglish slurs, and disguised versions with symbols or numbers.
- Harassment and bullying, including targeting a person again and again, or encouraging others to do it.
- Hate against people because of race, ethnicity, nationality, caste, religion, gender, sexual orientation, disability, age or similar characteristics.
- Threats and violence, or encouraging self-harm or suicide.
- Sexual content, and anything that sexualises minors (we report this to the authorities).
- Private information about others, such as their phone number, address or photos, posted without consent (doxxing).
- Spam and scams: repeated messages, misleading links, fake giveaways, or selling followers or views.
- Impersonation of another person, creator or brand.
- Illegal content, including content that breaks copyright or promotes illegal activity.
- Gaming the system: fake accounts, bots, bought traffic, or tricks to beat the filter, the positivity score or creator earnings.
We follow the principles of New Zealand's Harmful Digital Communications Act 2015: digital communications should not be threatening, grossly offensive, indecent, harassing, or used to make false allegations or share someone's sensitive personal facts.
3. How moderation works
- Automatic filter: comments, names and titles with abusive words are blocked before they are posted. The creator can see what was blocked.
- Reports: logged-in users can report a comment. If a comment gets several reports, or the creator reports it, it is hidden until we review it.
- Review: our team looks at reports and can dismiss them, remove the comment, or suspend or block the account.
- Creators can hide comments on their own videos.
4. What happens if rules are broken
Depending on how serious it is and whether it keeps happening, we may block or remove the content, suspend the account for a time, permanently block it, hold creator earnings linked to the breach, or report it to the Police or other authorities.
5. Reporting and appeals
Use the report button on any comment. For anything urgent, or if you think we made a mistake about your content or account, email [Contact email] and a person will review it. If you are in danger, contact the Police (111 in New Zealand, 112 in India).
In New Zealand you can also get help with harmful digital communications from Netsafe.